Press question mark to learn the rest of the keyboard shortcuts. To troubleshoot the issue, you need to diagnose some equipment, but before that, you need to understand what can cause this error. Hey TWC Forums, maybe someone can assist on why i'm getting almost daily outages at my house. Xfinity uses a variety of cables such as Coaxial, Ethernet, and fiber optic for their communication equipment. 8. Personal Equpitment : Zoom 5341J ( TWC Certified) - … My line is going from outside directly into my modem. If you have problems with your services, our experts are here to solve them. One of the most common reasons for this error is that if you are using a coaxial cable for your internet reception and it is getting some noise. I logged into the modem to check the event log and have 31 … Oct 4, 2016 #1. In the past I have had connectivity issues, three times since I began service at this address in April 2016. Ever since I have been getting random drops of my internet connection. [Connectivity] what is unicast maintenance ranging I have a 3 month old Motorola Surfboard Extreme SBG6580 modem. The biggest problem with this is, I work from home and I deal with many very small files. When this occurs, I see Modem constantly disconnects! T1 (No UDC Received) The modem will search for a digital QAM channel (digital cable channel encoding) and waits for upstream channel descriptor (UCD). It's a network signal problem. (b) Attempted removal or removal of a foster child from the foster home by any person who is not authorized by the agency. But, when I call, I get sent through multiple menus just to be told to go back to the main menu. Please Check Your Inputs, Xfinity TV Videos Can Only Be Viewed From Within The US Error In PlayOn, Xfinity Error ftde.xact.3321.1107296356 (3 Fixes). If you have questions about your services, we're here to answer them. Sewell did not allow defendant to enter, and defendant fired three … This is one of the most common errors that you can receive on an Xfinity modem or router over a coaxial cable. 1. Some other coaxial cables in a bundle can also cause you to have the issue and you need to check that to ensure that you don’t get the error anymore. RV0041 - loosing connection (No Ranging Response received - T3 time-out) I am having problems with my Linksys router keeping a connection with my cable modem because the Linksys router keeps dropping the connection to the modem during a video streaming download. We won't send you spam. Ever since then, I'm having a weird issue where a speedtest start out very slow for several seconds and finally speeds up. You need to ensure that no connector is going bad or is not working at any point to ensure that you are getting the best possible internet connectivity. In order to understand Unicast Maintenance Ranging lets see a schema of the CPE connecting to the CMTS and the message timeouts. Good afternoon. You need a tech. GitHub Gist: instantly share code, notes, and snippets. If it was working properly, I wouldn't be wasting my time on this. There was a filter on the line. Is this relevant info to pass along to the tech when he or she calls or am I just muddying the waters? I also tried by bypassing all of the coax's in the house and plugging directly into the cable coming into the house but still had the same results. Thank you for being a valued part of the CNET community. Cable keeps dropping out: Started Unicast Maintenance Ranging - No Response received - T3 time-out My cable broadband keeps timing out. There are better options, but coaxial cable enabled with Xfinity routers and modems provide you the same level of speed and connectivity to power all your home stuff like telephone, TVs, Smart TVs, and PCs. Really need help with this. I'm on the 150 business package and the service has been rock solid since november of last year. Oct 4, 2016 #1. (b). Started Unicast Maintenance Ranging – No Response Received. I'm noticing I'm getting "Unicast Maintenance Ranging attempted - No response" and T3 timeout errors about every 15 seconds. 2009-09-13 23:41:15 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted 2009-09-13 23:41:15 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out This is a True Comcast network problem you do not have to change any cable modems or routers in your house. If you are using a coaxial cable, and you are unable to connect with the internet, while everything else apparently seems to be working fine, you would definitely want to check the error log on your router/modem. I've removed every single splitter between the outside line and my modem. Welcome to the Xfinity community! Their latency, speed, connectivity, and uptime are remarkable in every way. I chatted again to supposed "tier 2 tech" and she said "Your modem is online and everything is fine". I have a sb 6120 modem and a wireless router that have been randomly dropping and resetting. As of December 1, 2020, the forums are in read-only format. EDIT: If I need a tech, how do I get a hold of someone that can actually get me in touch with a tech rather than just saying "your modem is working fine"? The noise can cause your internet data or information that is being transferred over the cable to not work properly and you can face this issue with the connectivity. The status message says that the modem is not detecting a Unicast Maintenance Ranging opportunity, for which the control message is sent from the hub CMTS. I tired the Chat Bot and it reset the modem but that did not resolve the issue. Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. This can cause a disturbance in the data flow and you might face such errors. Multiple resets of the modem has been of no help. I'm … But, I'm still curious to hear what you all might suggest. However, no network can always work perfectly as it depends on a lot of mechanical and electric components that can go bad in one way or another. I have attached - 4232602 Thanks for everyone's input. Any illness or injury that requires hospitalization or emergency medical care of a foster child. This weekend it has been timing out multiple times an hour. Last night, I checked all of my internal coax cables. I'm still getting these T3 Timeout errors causing the cable modem to reset. T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). This happen every 5 minutes and usually when multiple devices are connected to it (PS3, Macbook, 2 iPhones, iMac etc.). I am have been having connection issues all day. Removed it and all is WAY better now. It did increase my downstream power by about 2 dBmV across the board but had not affect on upstream. I am going to buy a new surge protector to put on the line. Internet Access Technologies - Telecommunications - Streaming - IoT, Xfinity: No Ranging Response Received (4 Fixes), Xfinity: 4 Ways to Fix Failure! I need help. Error logs keep a track of all the errors and problems on your PC and you can access it by connecting any device to your modem or your router. I thought it was happening with increased bandwidth usage, but it doesn't appear to be linked to when I'm downloading or gaming. The frequency can vary as sometimes you get this error occasionally and it will fix everything on its own and start working as nothing happened. Started Unicast Maintenance Ranging – No Response Received. After going through 5 modems I traced this problem back to a surge protector that Xfinity added to my line. If there is any physical sign of damage on your connector, you will need to replace that connector and it should work. When I transfer the files, the connection doesn't have enough time to get up to speed (which was never an issue before). I recently swapped out an DLink DCM202 for a Netgear CM500 a couple days ago. All three times the issue was resolved, twice was coax that was replaced (once from box on street to house and once from box on house to … We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I have attempted to fix this issue on my own and have decided I definitely need help. I removed that surge protector and this agonizing problem was resolved. Don't Miss Out On Latest Updates And Deals. She responds "Sir, your modem is fine and everything is working". I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. Also, make sure that the upper rubber coating of your coaxial cable is intact and it is not touching any metal at any point. I have tired power cycling all the network hardware, and the issue persists. But, when I call, I get sent through multiple menus just to be told to go back to the main menu. It's been like this ever since we connected (about 8 months ago) but has been getting steadily worse. I asked "Ok, what do I do now". This leads me to believe it's an issue outside of the house. Thanks for the info. I already tried to do a Comcast chat online and they gave me a number to call for a tier 2 tech. There are no second thoughts that Xfinity has one of the most secure networks across the US. This question is about "MOTO SBG6580: Started Unicast Maintenance Ranging - No Response received - T3 time-out", with Time Warner Cable internet and apps. While the first one is something you can live with and have it fixed later when you get time, the later one can cause a serious nuisance for you and you want to fix this ASAP to be connected to the internet again. On your connector, you will need to ensure that your coaxial cable are throwing back. Logged into the modem has been getting unicast maintenance ranging attempted drops of my internal coax cables that Xfinity added my. 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